A Fairmont Hotel has just opened up in my town of Newport Beach, California. Already it is getting rexcellent reviews (in an area with some of the country's best hotels), and there was just a fascinating article in our local magazine about how the management runs the hotel. A fun fact is that each morning the hotel housekeeping team gets together for exercise and a pep talk, in order to influence the housekeepers to have self-confidence and take pride in their work. It sounds as if the hotel provides a very high level of service. I haven't been there since Fairmont took over the former hotel but I'll have to check it out soon.