No response to registered mail to COO??? Disappointment!!
I am truly disappointed with Luxury Link! I sent a registered letter to the Chief Officer of Operations, Mr. Bob Bennett, to inform him of a terrible experience with one of their so called "vetted" properties. This was six weeks ago and I have had zero response!! I am completely baffled by their lack of concern about the circumstances that occurred, and that they have paid so little attention to a loyal customer of 5 years!
I am writing this in hopes that someone at Luxury Link will see this post and actually care about what happened. I will wait and see. However, if I receive no contact in the next couple of weeks, I will happily let everyone know, by every means necessary, about my horrific experience!