Nasty Surprise: Delta Secretly Raises Award Ticket Prices
Today, airlines routinely implement consumer-unfriendly program changes with little or no advance notice. Nasty Surprise: Delta Secretly Raises Award Ticket Prices - SmarterTravel.com
As if that weren't bad enough, on September 1, Delta raised prices on some SkyMiles awards with no notice whatever. The only semi-official reference to the changes came several days after the fact in a post by a Delta employee, identified only as DLCorpGirl, on FlyerTalk.