Challenges with renting homes/villas?
I've been a happy user of luxurylink for a while to where I felt comfortable renting a villa in France at a GREAT price and getting together a group of friends to go. Fast forward three months before the vacation date, I contact villa people and find out the villa is now unavailable. There is some back and forth via email and another substitute villa is proposed, all seems good again, and then all communication stops. No word from villa people, no word from luxurylink people and me with six friends having just bought international plane tickets. STRESS!! Should I have just stuck to bidding on known and established hotels? Has anyone else had these types of issues in bidding on vacation homes/villas? We're now 2 months out and I'm pretty concerned and pretty disappointed by the experience. Any fellow users have advice?
Follow Up from Luxury Link
My name is Bart and I work with our Concierge team here at Luxury Link.
The original villa had a flood and subsequent damage. We are in the process of re-contacting the management company to have a confirmation sent over for the proposed alternative. Our team will update you tomorrow, and we apologize for the delay.
-Bart J | Luxury Link