Big Thank you to Jim and Sonya at LL for their assistance with my upcoming Family Getaway package. Sonya was able to quickly make the reservations and secure a small change to the package. Jim and Gloria worked together to make sure a credit was corrected. (It was incorrect the 1st time but corrected within 24 hours.) I really appreciated the comfort that the team gave me that the problem would be resolved properly and quickly. I am ready for my next get away and so excited that it is coming together! I called the hotel to tell them we would be bringing the pup and they were well aware of our reservation and requests! WOW.....Great service and Great teamwork! Thank you!!!
PS- AND....it is ALWAYS a pleasure to work with Jim! He is the best ambassador for LL! (and he's great to talk to also!!)